Returns
Our policy lasts 30 days. If 30 days have gone by since your Publication, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your article must be in improper format publication from us and in the same condition that you received it.
Refunds (if applicable)
Once your article is removed from our website, we will send you an email to notify you that we have received your returned amount. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 working days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@centricopenaccess.com.
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